Update Regarding BitMart’s Potential Restructuring and Business Resumption Plan Dear BitMart Users, We are writing to update you on developments further to our announcement dated 26 July 2026. We appreciate the community’s patience during this period. Following further discussions with members of the community, our stakeholders and professional advisers, BitMart is developing a potential restructuring plan as an alternative to a full wind-down. The potential plan may include the phased resumption of certain operations in an orderly manner alongside distributions to creditors, subject to further legal, financial, operational and regulatory assessment. To support this process, BitMart has appointed White & Case as its restructuring counsel. White & Case will work alongside BitMart’s other professional advisers to evaluate the available options and assist in developing the potential restructuring plan, including any framework for the phased resumption of operations. A roadmap is currently being developed together with our advisers and we will endeavour to provide a further update by no later than 9 September 2026. We will endeavour to provide further information to the community on a rolling basis as soon as it is available, and we ask for your patience and understanding while this work is carried out. We expect to consult with the community on any business resumption plan once it is launched. Please continue to monitor our official website, official mobile app, and official social media channels for further updates. As always, please remain cautious of scams and only rely on information from BitMart's official channels. We thank you for your continued trust and support. BitMart Team 🔗

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Update on the Appointment of Alvarez & Marsal as Financial Adviser and Near-Term Action Plan Dear BitMart Users, Following careful consideration, BitMart has appointed Alvarez & Marsal ("A&M") as its external financial adviser. A&M will assist BitMart and its legal advisers in conducting an assessment of BitMart’s financial position, stakeholder issues and arrangements for orderly withdrawals, assist in evaluating available options, and support the development of a near-term action plan. With A&M now engaged, BitMart intends to provide a further update within the next three weeks on a rolling basis regarding user feedback channels, the collection of user concerns, and the action plan. BitMart, together with A&M, will conduct an assessment of BitMart’s current operations, evaluate BitMart’s assets and financial position and assess potential paths forward, including the details of a possible orderly resumption of operations and alternative options that have been put forward by interested third parties, and take into account user feedback in this process. In terms of immediate next steps: · We are fully aware that users have significant concerns regarding withdrawal arrangements, asset status, and subsequent related procedures. All relevant data must be subject to verification by an independent financial adviser before being disclosed externally to ensure its accuracy and authenticity. This is the reason we engaged A&M. To facilitate the centralized collection of user opinions and feedback, BitMart will establish a dedicated web portal as a unified channel for comments on our action plan and future direction. Feedback received will be carefully considered and evaluated, and will be incorporated into our ongoing assessment and planning efforts. The link to the web portal will be made available and announced to all users via an official notice within 5 working days. As for important issues of general concern expressed by users on the portal, we will respond to them in due course through subsequent announcements and communications. · BitMart also intends to appoint an independent third party in the near term to provide oversight of the company’s operations and safekeeping of assets during this period, helping to ensure that users’ interests remain protected. We fully understand that the withdrawal restrictions imposed over the past period have inevitably caused unease, disappointment, and even anxiety among our users. We understand the inconvenience this has caused, and we greatly value our users’ right to express their concerns through reasonable and lawful channels. At the same time, we sincerely call on all parties to maintain rational communication and to express their views and demands through lawful and appropriate means. We particularly hope to avoid any acts of harassment, threats, or invasion of personal privacy directed at individual employees. Over the past nine years, our users have always been the foundation of BitMart’s growth. Without our users, BitMart would not exist as it does today. At this stage, our primary focus is on addressing the issues at hand and developing a near-term action plan. With the support of advisers, we also intend to establish a more structured, transparent, and constructive framework for communication and engagement with our users, and will provide regular progress updates. Thank you for your continued patience and understanding while this work is undertaken. For any immediate inquiries about this announcement, please contact: AlvarezMarsal@bitmart.com BitMart Team 🔗