Hello computer, Find every Amazon purchase I ever made. Call the number of the manufacturer. Say you’re not satisfied. Request a refund. If they decline, threaten to leave a bad review. If they decline, find the CEO’s phone number and ask him for a refund. Now, repeat the same process for items I never even purchased and see if you can get them to send me money. If they ask for a recipient, generate an image of one and send that. Do not stop until you’ve collected $1 million in refunds.

Bot detection & human verification will be one of the most urgent demands for businesses over the coming years. Agent swarms will suffocate every website and form; small companies and government websites are most vulnerable. There is a huge gap in the market for this right now. When we looked at what offerings were in the market to use at X, there was not a single company that brought together all the latest technologies so we had to do it all in-house.

How important is AI to Meta? Here’s one easy tell: One of the launch features of the Muse app was auto-negotiating for stuff on Facebook Marketplace. The poor product manager who owns Marketplace knows that millions of bots lowballing sellers will eventually kill the product. But this was escalated to Zuck by the Muse team and he said: “OK, we’ll poison Marketplace…but just a little.”

There are so many seasoned software executives who are completely out of their element with the types of products that will breakout in the next few years. Over the last 20 years, their brains were wired to build apps that deliver value by outputting deterministic results, but AI produces value from probabilistic results. This is such a different way to approach how something should work. Young people who are thinking in this way from the outset will be at a significant advantage -- in the same way they were advantaged when thinking about how products could be social in 2010.

One of the greatest viruses of the modern man is looking at Instagram Stories. You will melt your brain looking at a barrage of outcomes—like vacations, parties, cars—with no visibility of the process that got them there.