Forbes’ Best Customer Service list has a new No. 1. The list derives from a year-long survey of 164,000 consumers in the United States who provided 4.8 million ratings across 5,500 brands. Which company takes the top spot:

Forbes has partnered with market research firm Statista for the seventh straight year to evaluate companies around the world and identify those that support their employees by offering meaningful work, top-tier compensation, training in new technologies and more. The result is our ranking of the World’s Best Employers 2026. See the list:

Forbes began publishing the annual Forbes 400 list of the wealthiest Americans in 1982. But we started tracking tycoons all the way back in 1918, when the magazine’s founder B.C. Forbes surveyed "the foremost bankers in the country" to find America's 30 greatest fortunes. Read more: 📸: Keystone via Getty Images, Library of Congress/Corbis/VCG via Getty Images, Corbis via Getty Images

Forbes has evaluated healthcare employers for the second year in a row to determine which organizations are prioritizing employee well-being and supporting the needs of their staff. Read more:

.@ForbesTechCncl recently asked me who companies should hire as their Chief AI Officer my answer was basically: do you actually need one? at @FolksFinance we didn't hire someone to "lead AI" instead, everyone is expected to experiment with it and figure out how it can make them better at what they already do someone finds a tool that makes them significantly faster? share it someone figures out a better workflow? share it someone automates something the rest of us hate doing? definitely share it we have catch ups where we share these things with each other, and if something is useful, everyone who can benefit starts using it over time, one person's discovery becomes knowledge the whole team can use companies don't have a Chief Internet Officer anymore I think AI will eventually be the same the goal isn't to build an AI department it's to build a team that's really good at using AI > shared my thought in this @Forbes article: