⚠️ For MSSPs, Tier 2 efficiency starts before Tier 2 even opens the ticket. See where handoffs slow MSSP response and how to fix it: When your Tier 1 escalates the case, how much context actually travels with the ticket?

🚨 Calling all MSPs and MSSPs: It’s your time to stand out. Applications for @CRN's 𝟮𝟬𝟮𝟳 𝗠𝗦𝗣 𝟱𝟬𝟬 list are now open! Show us how your company is pushing managed services forward through innovation, expanded capabilities and meaningful customer results. Your company could earn recognition across one of three categories: • Pioneer 250: Pure-play MSPs • Elite 150: Solution providers and channel resellers with large-scale managed services portfolios • Managed Security 100: MSPs and MSSPs with a strong focus on managed security 👉 Ready to put your company in the running? Apply today:

“Nothing happened this month.” For an MSSP, that can still mean hundreds of investigations, faster decisions, fewer escalations, and new threat intel. The challenge? Making that visible to clients. How to turn everyday SOC activity into proof of value 👇

✈️ We’re heading to @rootedcon to talk about real SOC & MSSP work, with growth in mind. Meet our team to see how #ANYRUN# can support day-to-day security operations and the outcomes your business depends on. 📆 September 18. See you in Valencia! #RootedVLC#