【PC Launcher Security Incident Additional Notice & Security Precautions】
Security measures for the PC Launcher were completed on November 4 at 12:09 (UTC+9), and the further distribution of malware related to this incident via the launcher has been blocked.
We take the considerable anxiety this incident has caused regarding the use of the PC Launcher very seriously. We sincerely apologize once again to all Commanders for the anxiety and concern this incident has caused. Please be assured that the official PC Launcher has resumed normal service.
However, if you used the PC Launcher prior to the implementation of these security measures, there is a possibility that malware remains on your PC.
We kindly ask all Commanders who have not yet taken the necessary steps to proceed with the security check according to the instructions below.
In this notice, we will re-explain how to perform the security check and remove the malware, as well as share our upcoming plans for security enhancements and key precautions.
For more details, please visit our official website:
If you encounter issues during the security check or malware removal process, or if you notice any unusual activity after completing the measures, please contact our official Customer Service Center.
We are continuously reviewing reports submitted through our official Customer Service Center regarding anomalies during the recovery process, account issues, and inconveniences or burdens caused by this security incident.
Each submitted case is being thoroughly examined, and we are working on necessary response plans and actions based on our findings.
We feel a deep sense of responsibility for the issues caused by this incident and will continue to take all necessary follow-up actions to provide an environment where Commanders can play with peace of mind.
Once again, we sincerely apologize for causing immense concern and anxiety, as well as for the burden and inconvenience caused during the security check and recovery process.
GODDESS OF VICTORY: NIKKE Team
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