AI is already saving employees time. The bigger question is: where is that time going?
Among frontline employees—individual white-collar employees with no managerial responsibilities—42% who are regular AI users report saving the equivalent of a full workday, but most organizations haven’t figured out how to convert the time into value.
As AI adoption scales, the challenge for leaders is shifting from deploying tools to redesigning work, reallocating capacity, and capturing the value created.
Read BCG's fourth annual AI at Work survey to explore why strategy, not just technology, is the defining factor in AI success: