Latest key updates:
1. Users' funds are safe. Company will cover all losses fully.
2. Deposit and withdrawal will resume AFTER security checks completed to prevent further loss.
3. Cause is not a private wallet key hack. More likely a device compromise leads to production system. The tech team is still investigating and more detailed security post-mortem will share later.
4. Global law enforcements are in contact and collaboration.
Thank you for all the partners that have been proactively reaching out to us to support lost fund frozen on chain! 🙏