Execs In The Know
@ExecsInTheKnow
Advocates of the #CustomerExperience# industry, we connect people through knowledge sharing in a worldwide community of over 50,000 service professionals. #cx#
参加 May 2009
2.7K フォロー中 9.2K ファン
What happens after the sale can say a lot about how much a customer trusts a brand.
In this interview, Mike Begala, General Manager of Service North America at @Casio_USA, shares how Casio approaches the post-sale experience.
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