Top-Up Service Closure & Compensation Registration Announcement
To all members of the Chrono Squad,
Girls' Frontline: Fire Control has officially closed its top-up and new account registration services in Southeast Asia on July 24, 2026 at 11:00 (UTC+8).
The game servers will remain available until August 26, 2026 at 11:00 (UTC+8).
Meanwhile, applications for compensation regarding any remaining Paid Diamonds in player accounts are now officially open.
Note:
Only unused [Paid Diamonds] in a player's account can be registered for compensation.
[Paid Diamonds] refer to:
Diamonds purchased via in-game top-ups
Diamonds purchased via official website top-ups
【Compensation Details】
If there are remaining Paid Diamonds in your account, you may contact customer support to register them.
We will provide registered players with a corresponding amount of paid virtual currency as compensation once Hecate Studio's new project is launched.
【Customer Support Channels】
Customer Support Portal: Settings → User → Customer Support
【Customer Support Email】
support
@hecategames.com
When contacting customer support, please provide the following information:
● Game UID
● Game nickname
● Server
● Account registration email
Customer support will complete the registration after verification.
【Registration Deadline】
Please complete your registration before August 25, 2026 at 18:00 (UTC+8).
Late submissions will not be accepted. Please apply as early as possible.
Note:
Please make sure to submit your application before the deadline.
After the shutdown, you will no longer be able to log in to the game or access your account information.
Failure to submit an application within the specified period will be considered a voluntary forfeiture of the relevant rights.
Player data will be handled in accordance with legal requirements and relevant agreements following the shutdown.
FIRE CONTROL Operations Team