Codex usage resets did not begin as a growth campaign. They began as compensation when the product fell short.
This AI on Air clip is excerpted from a recent episode on the
@MatthewBerman channel. The main speaker is Thibault Sottiaux
@thsottiaux, Head of Core Product and Platform at
@OpenAI.
▷ When an iteration breaks something, a configuration is wrong, or the experience is not good enough, the team resets usage limits. Thibault gives the example of returning extra usage after roughly thirty minutes of disruption for people who rely on the product.
▷ The team eventually created a physical reset button, but using it does not require a joint marketing or finance decision. Thibault says he can press it whenever it feels appropriate.