I'm seeing merchants who bought several AI tools in the last few months.
But as we all learn that it's one thing to launch AI agents, and a completely other thing to maintain each of them every simple day, I think consolidation is coming.
Our team has been cooking.
New channels are coming to Gorgias AI agent:
- This summer we added Instagram DMs & Messenger
- Whatsapp is coming in beta next week (hit me up if you're interested)
- And we just added the ability to execute complex actions on SMS
With even more to come later in the year 🙌