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Alan of TesCalendar 📆⚡️
@TesCalendar1
A beautiful wall calendar. Pics of S3XY&R. Yearly photo contest. Important dates in Tesla's history. $$ for charity. Lover of all EV’s! #TeamTrees#
参加 July 2017
2.3K フォロー中    5.3K ファン
Ironically, this is ALL our BUZZ has been good for for the last 69 days 😅
DAY 68: What do I even post about now? 😂 Back to our regularly scheduled programming, I guess? After 67 days of documenting the absolute disaster that was our Volkswagen ID. Buzz ownership experience, the saga is officially over. No more daily updates, no more waiting on parts that may or may not exist, no more fighting with Volkswagen, and no more wondering if we’ll ever see our vehicle again. It feels weird. 😂 But before completely closing this chapter, I did two more things. First, I sent a VERY lengthy email to the owner of Perrysburg Auto Mall. Not asking for anything, not looking for compensation, but providing some genuine feedback about everything that happened and how dealerships can improve their customer service in the future. I made sure to recognize the people who did an outstanding job, explain where things went horribly wrong, and offer some perspective on why experiences like this give dealerships such a terrible reputation, especially within the EV community. Will anything change because of it? Who knows. But I’d like to think there’s an opportunity for something positive to come out of this mess. Second, Volkswagen Customer Care sent me a survey asking about my experience. OH BOY. DID I LET THEM HAVE IT. 😂 After 67 days, I had PLENTY of feedback to provide. And believe me, I didn’t hold back. The funny thing is, I genuinely loved our ID. Buzz. Before August 10, I had almost nothing but positive things to say about it. I never wanted any of this to happen. I just wanted Volkswagen to stand behind its product and treat us like customers who mattered. Anyway, I guess it’s time to go back to posting about EV road trips, charging experiences, vehicle ownership, and whatever other nonsense I can find to talk about. Thanks again to everyone who followed along for this ridiculous adventure. Hopefully the next 67 days are a little less exciting. 😂 And Volkswagen, if you’re reading this… please take the feedback seriously. There’s a lot you could learn from this experience.
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