.@darraghbuckley on why you want your banker to be as bored as an air traffic controller: "Imagine your friend is an air traffic controller, and they show up to coffee saying, “I had the most exciting day at work.” You'd say, no. I don't want excitement from my air traffic controllers. I want, “it was so boring, nothing happened today.” I'll make the same statement about your banker. You want your banker to have an uneventful day. You want them to actually enjoy uneventful days. A quiet satisfaction in reliability. In regularly getting things done as expected. The biggest events in banking aren't the ones you want happening daily. Like the underlying utilities of society, electricity, water, it's good when they're uneventful. Any sort of infrastructure, you want no events. It just works, all the time."