When you go to a traditional automobile dealership either to purchase a vehicle or to have on repaired or just serviced, you actually expect to have a problem with something or someone or some cost associated with it.
As a Tesla owner, I actually expect to be treated properly and in my particular case I always have been. I'm sure a day will come when I also will have an issue with Tesla, but the track record so far is better than anything I've ever experienced in my long time on this planet. And I know a little bit about cars.