She says she asked Alexa to call 911 during a four-hour assault by her partner.
“I’m sorry, I cannot make that phone call for you.”
With visible bruising across her face, she’s asking Amazon to listen.
Alexa doesn’t dial 911 by default. Amazon’s monthly $5.99 Emergency Assist connects users to an agent who can request emergency help.
Should emergency access be a basic feature of smart speakers, or is it unreasonable to expect them to work like a phone?