China Xinhua News(@XHNews):From handling around 200 million public requests to offering Chinese insights for global urban governance. How can Beijing handle millions of citizen complaints efficiently? At the 2026 Beijing Forum on Swift Response to Public Complaints, global experts explored how the "12345" hotline helps reshape modern urban governance.

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China Xinhua News@XHNews

2026.10.12 15:25

From handling around 200 million public requests to offering Chinese insights for global urban governance. How can Beijing handle millions of citizen complaints efficiently? At the 2026 Beijing Forum on Swift Response to Public Complaints, global experts explored how the "12345" hotline helps reshape modern urban governance.