In third grade, Grant LaFontaine sold a Pokemon card online. The buyer mailed a money order; Grant cashed it at the post office and then shipped the card to the customer.
Today he's co-founder and CEO of
@Whatnot, where the largest businesses do over $100 million a year at up to 40% margins.
Grant joins a16z's David George to discuss how that first transaction became a platform that did $8 billion in sales last year, why live commerce is a third of all commerce in China yet still emerging in the US, and how Whatnot operates reliably at scale, and more.
00:00 Intro
01:05 The Pokemon card and the money order
06:25 Half a Bitcoin for a domain
09:20 Why not knowing the market was an advantage
11:05 Customers don't care about your market
12:45 Most people don't buy anything
17:15 Why the eBay comparison misses
20:05 95 minutes a day on a shopping app
25:00 Sellers doing $100M with 40% margins
26:35 Fresh fish from the San Diego dock
32:25 Running a police force for two New York Cities
37:00 Why Whatnot won't do AI avatars
40:15 Cars on Whatnot
@GrantLaFontaine @DavidGeorge83