eric zakariasson
@ericzakariasson
tinkering @spacexai, prev @cursor_ai
参加 February 2012
613 フォロー中 90.8K ファン
i remember when we built the first scrappy version of this ~1.5 years ago just to handle insane volume
what we learned then is still true: crawl, walk, run. identify flywheels for continuous improvements. keep it running (applicable to a lot of things)
great job team!
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We rebuilt customer support around Grok Bot to scale our operations without adding headcount.
It works autonomously to respond to customers, resolve tickets, and manage the queue.
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