Poland is exploring powerful new ways to bring voice agents into public services.
This summer, the government is rolling out a voice agent for the national healthcare system (Centralna e-Rejestracja) - proudly powered by @ElevenLabs and supported by NFZ.
The agent calls patients who only have a landline, reminds them about upcoming appointments, and helps them reschedule if needed. With 40 million appointments a year and 10-20% no-show rates, this can significantly improve access to healthcare for people across Poland.
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