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Todd Saunders
@toddsaunders
CEO of @DaltonMillsAI. The platform the trades build on. Previously CEO of @Broadlume (acquired by @Cynclyco), @google. Long @townofwestfield.
参加 August 2011
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AI is going to make most company's product look/work roughly the same... unless you're bespoke to the customer. When the tools commoditize, feature parity and beautiful UI/UX stops being a moat. Anyone can build the same capability you did, a quarter later, with or without a large technical team. BUT, what they can't copy, is the trust you earn building it that way. And trust isn't built with AI.. it's built with real people. At @DaltonMillsAI we're building a team of the most AI-native builders in the trade. But we're also building the opposite of what you'd expect an AI company to build. Every prospect has my cell phone. Giving out your number is the fastest way to start building trust. But the number is just step one.. you earn it by actually answering the call/text, and the not quick, "quick question." Most people forget that part. The way we look at it, the more we automate the product, the more time it frees up to do things like this. We're using AI to get more human and to remove human headaches.
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