๐ข ๐๐จ๐ฆ๐ง ๐๐ก: INRY Deploys $NOW ServiceNow EmployeeWorks in Six Weeks, Replacing Legacy Portal With AI Front Door
๐ ๐๐ฒ๐ ๐๐ถ๐ด๐ต๐น๐ถ๐ด๐ต๐๐:
โค ๐๐ก๐ฅ๐ฌ deployed ๐ฆ๐ฒ๐ฟ๐๐ถ๐ฐ๐ฒ๐ก๐ผ๐ ๐๐บ๐ฝ๐น๐ผ๐๐ฒ๐ฒ๐ช๐ผ๐ฟ๐ธ๐ in just ๐๐ถ๐ ๐๐ฒ๐ฒ๐ธ๐.
โค Platform replaces INRY's legacy portal with a conversational ๐๐ ๐ณ๐ฟ๐ผ๐ป๐ ๐ฑ๐ผ๐ผ๐ฟ.
โค EmployeeWorks integrates ๐ ๐ถ๐ฐ๐ฟ๐ผ๐๐ผ๐ณ๐ ๐ง๐ฒ๐ฎ๐บ๐, ๐๐ถ๐ฟ๐ฎ, ๐ฆ๐ต๐ฎ๐ฟ๐ฒ๐ฃ๐ผ๐ถ๐ป๐, and other tools.
โค Median submission time for self-service allocation requests fell ๐ฒ๐ฌ%.
โค Request completion rates have climbed to ๐ต๐ณ%.
โค Employees can manage ๐ฃ๐ง๐ข, expenses, tickets, research, and sales insights.
โค Platform eliminates application switching for supported employee workflows.
โค INRY is expanding EmployeeWorks across additional ๐ต๐ถ๐ด๐ต-๐๐ผ๐น๐๐บ๐ฒ employee processes.
โค INRY is now bringing its EmployeeWorks implementation experience to ๐ฐ๐น๐ถ๐ฒ๐ป๐๐.
๐ ๐ช๐ต๐ ๐ง๐ต๐ถ๐ ๐ ๐ฎ๐๐๐ฒ๐ฟ๐:
โค Demonstrates measurable ๐๐ ๐ฝ๐ฟ๐ผ๐ฑ๐๐ฐ๐๐ถ๐๐ถ๐๐ gains from enterprise workflow automation.
โค Shows ServiceNow's AI strategy extending across multiple workplace applications.
โค INRY's internal deployment provides a real-world reference for future client implementations.
โค Faster deployment could accelerate enterprise adoption of ๐๐-๐ฑ๐ฟ๐ถ๐๐ฒ๐ป employee workflows.
๐ ๐๐ ๐ฝ๐ฒ๐ฟ๐ ๐ฆ๐๐ฎ๐๐ฒ๐บ๐ฒ๐ป๐๐:
๐ ๐ฎ๐๐ ๐ฅ๐ผ๐ฏ๐ถ๐ป๐ฒ๐๐, Vice President and ServiceNow Practice Lead at INRY:
โINRY has worked together with customers for years to build deep expertise and trust on the ServiceNow AI Platform. Because of that, we didn't want to sell something we hadn't lived with ourselves. When I tell a client what ServiceNow EmployeeWorks can do, I'm telling them what it's already doing for us,โ said Matt Robinett, vice president and ServiceNow practice lead at INRY. โServiceNow EmployeeWorks is workflow, AI assistance, and automation in one placeโand our first-hand experience directly translates into helping our clients identify the areas of greatest impact.โ
๐ฃ๐ฎ๐๐น ๐๐ถ๐ฝ๐ฝ๐, President of Global Customer Operations at ServiceNow:
โAI is upending customer expectations when it comes to time to value,โ said Paul Fipps, president of global customer operations at ServiceNow. โINRY went live on ServiceNow EmployeeWorks in just six weeks, launching one AI front door that answers questions instantly, gets work done, and moves people to real outcomes in a fraction of the time. Thatโs the new expectation. And when a partner can show a customer what the platform did for their own employees, the conversation changes.โ