Kraken refugees, gather here:
Over the past two months, we’ve been working on two fronts: engaging professional legal teams to push for solutions to the UK/EU compliance issues, while continuing to communicate with relevant platforms to help affected users unlock their frozen funds as soon as possible.
But the reality is, many users are still facing long-term fund freezes — including a large number of Kraken users who have no direct connection to the UK or EU.
We’re deeply sorry for the losses and frustration this situation has caused. As a platform, we are also a victim of this incident, and we’ve paid a painful price and learned hard lessons along the way.
For users who were caught in the crossfire simply because of legitimate fund transfers and are still unable to access their assets, we’re especially sorry.
But stepping back, we’ve come to realize something increasingly important:
Compliance should never become an excuse for harming innocent users.
We often instinctively defer to words like “regulation,” “sanctions,” and “compliance.” When we see a supposed legal basis, we assume we have no power to question it.
But there’s a more fundamental question:
Are the rules reasonable? Is enforcement fair? And are innocent people being harmed in the process?
We shouldn’t only focus on solving the problems in front of us. We should also push for better rules and risk-control mechanisms — so that compliance can truly return to its original purpose: protecting users and serving users.
If you’re a Kraken user affected by this situation, join our group and share your experience and relevant information:
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Let’s bring the facts together, find solutions, and push for these issues to be resolved.
HTX will stand with you until the very end.