Execs In The Know
@ExecsInTheKnow
Advocates of the #CustomerExperience# industry, we connect people through knowledge sharing in a worldwide community of over 50,000 service professionals. #cx#
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May 2009
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In this case study, @Cisco's Jyotsna Khandekar shares how the team used AI to help millions of users find answers faster, while keeping accuracy, trust, and human expertise at the center.
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#CX# #AI# #CustomerExperience# #ExecsInTheKnow#
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