Execs In The Know
@ExecsInTheKnow
Advocates of the #CustomerExperience# industry, we connect people through knowledge sharing in a worldwide community of over 50,000 service professionals. #cx#
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May 2009
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Is your customer support experience designed around your customers or your organization?
At #CRSScottsdale#, @zillow's Phoebe Schultz will share how the company is rethinking self-service and treating support as a strategic CX tool.
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