Uber has been hit with an €825 million fine in Europe over its automated system for suspending and deactivating drivers.
The Dutch Data Protection Authority says Uber used automated systems between 2018 and 2022 to make decisions that could seriously affect drivers’ income, without proper human involvement or enough information for the drivers.
“From one moment to the next, they no longer had any income through Uber.”
“A computer should not make decisions on its own that have major consequences for you.”