When you build an AI agent, you need tools to make it powerful. The thing is, there are 2 types of tools out there. - The cool ones. They have an MCP, clean API docs, which makes them super easy to plug. And... - The not so cool ones. The ones that have no API key, require IT to provision users, or even sometimes a VPN to access. These are really hard to integrate with. You can be creative: reverse engineer the frontend, use a browser agent to perform actions in there. But it breaks, it's tedious, and requires tons of tokens to setup. As I'm setting up AI agents for brands, my assumption was that hard to connect tools are here to stay, and we'll need to find a way to integrate with them. BUT Increasingly, I'm seeing more and more companies ditch backend tool for more agentic era friendly too. Latest example this morning with a merchant migrating to an agentic ERP Fulfil, that offers all the agent friendly tools out there. I would have never thought that would happen, and I would have expected the ERP category to be the last to be disrupted, but things are moving, and they are moving fast.