TechOperator (Tim)(@TechOperator):Tech from the floor. The best part isn’t the product. It’s the people who already knew how to do this job when I showed up. They can run a rush, answer the same question for the hundredth time, and let someone try the thing until they trust it - without making them feel stupid. That’s a skill set. It just never made the slide deck. I used to assign the work. Now I’m learning it from the Gen Z folks who already had it down. Who taught you the job that wasn’t in the handbook?

2026.09.18 11:44

Tech from the floor. The best part isn’t the product. It’s the people who already knew how to do this job when I showed up. They can run a rush, answer the same question for the hundredth time, and let someone try the thing until they trust it - without making them feel stupid. That’s a skill set. It just never made the slide deck. I used to assign the work. Now I’m learning it from the Gen Z folks who already had it down. Who taught you the job that wasn’t in the handbook?