On an Air India flight to New Delhi last month, 20 passengers and 4 crew were injured in a drop so sudden it uprooted a toilet and cracked the cabin ceiling. Then its pilot tested positive for illegal drugs.
The chaos โ which followed a freak outage of hydraulic systems โ lays bare the challenges facing the airline, which was already reeling from a deadly Boeing crash last year. Read more:
๐ท๏ธ: Matthieu Rondel/Bloomberg