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가입 January 2009
746 팔로잉 중 571.4K 팬
Using Gemini models, BigQuery, Pub/Sub, and Gemini Enterprise Agent Platform, Virgin Media O2 built a new multi-agent system that provides real-time insights for customer service agents—driving a 9.2% reduction in call handling time and a 26% boost in its Net Promoter Score ↓
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