Coordination neglect happens when AI saves one person an hour but creates more review, rework, and fact-checking for everyone else.
Organizations need to set an accountability loop around AI-assisted work. It should operate before, at, and after the handoff and the sender owns the downstream problems. If the code breaks, they fix it. If the document creates confusion, they rewrite it.
At
@glean, we’ve built this accountability into the platform – grounding AI in company context and carrying permissions, approvals, and human review through the workflow. But the platform is only part of the answer. Organizations also need clear norms around who stands behind the work and fixes if something breaks.