Native customer service in Instinct Nobody likes talking to customer service. Instinct should handle those tasks for you. With Instinct Concierge, we enabled Instinct to make calls on your behalf. Now, we’re taking this a step further. When your Instinct connects with participating businesses on @SierraPlatform and @DecagonAI, the agents will be able to work together to solve your problem with speed, reliability, and safety without making a phone call. I’m excited to announce that Instinct will be partnering with Sierra and Decagon to bring customer service experiences directly to your personal agent. Customer service tasks like: - Troubleshooting your home wifi issues - Finding out when a delayed package will arrive - Figuring out why your bill is higher than last month - Getting clarity on a confusing return or cancellation policy