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Salesforce is the #1# Agentic CRM — bringing humans, agents, and platforms together to drive customer success. Tweet @AskSalesforce for help.
가입 April 2009
203 팔로잉 중 583.1K 팬
✈️ @SouthwestAir started with an FAQ agent
Then customers asked: actually… can you just do this for me?
Agent Script takes it from answers to action:
→ AI Assistant handles the conversation
→ Routes back-office work to specialized agents
→ Keeps business rules fixed where they need to be + leaves room to reason where they don’t
Action beats answers every time
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