Teresa Torres(@ttorres):Customers describe the problem right in front of them—not their wildest dreams. That's the trap Chris (Aha!) sees teams fall into during discovery. "It's very difficult for them to imagine that you might deliver their wildest dreams." The real skill in product discovery is extrapolation: taking that small, literal ask and building outward—using the customer persona to predict what they'll need next, before they ever ask for it. 👉 Find a link to the full episode here: Spotify: https://t.co/cFTmapf3DE Apple Podcast: https://t.co/DU9rjeqp74 YouTube:

2026.09.18 17:14

Customers describe the problem right in front of them—not their wildest dreams. That's the trap Chris (Aha!) sees teams fall into during discovery. "It's very difficult for them to imagine that you might deliver their wildest dreams." The real skill in product discovery is extrapolation: taking that small, literal ask and building outward—using the customer persona to predict what they'll need next, before they ever ask for it. 👉 Find a link to the full episode here: Spotify: Apple Podcast: YouTube: