4 in 5 leaders say their teams are working around AI rules.
Shadow IT applies to shadow AI too.
@Zapier surveyed 548 directors, VPs, and C-suite leaders. In companies with 500 to 4,999 people, 81% report shadow AI. Over 5,000 people? That drops to only 64%.
Better enforcement, or something else?
The bigger orgs have more layers between the exec filling out a survey and the person actually building the workflow. So maybe that's lower visibility showing up as a better score? Playing devil's advocate, maybe the big orgs did invest earlier and it worked. I don't know for sure, and I'd want to see how they measure it before I’d believe that.
Shadow AI shows up for the same reason every time: the approved path is slower than the workaround. 3 weeks and a ticket to get AI access, and people will find their own way.
Data here: