Southwest really woke up today and said, “You know what? Let’s ruin everyone’s day.” 😂
The only reason I ever flew with Southwest was for the 2 free checked bags.
This is how you wreck 54 years of customer loyalty in record time. Congrats, you’ve officially joined the ranks of every other airline that nickel-and-dimes its passengers.
You used to be the people’s airline bro.
@SouthwestAir