Execs In The Know
@ExecsInTheKnow
Advocates of the #CustomerExperience# industry, we connect people through knowledge sharing in a worldwide community of over 50,000 service professionals. #cx#
加入 May 2009
2.7K 正在关注 9.2K 粉丝
What if your CX metrics look good, but your customers are still struggling?
At #CRSScottsdale#, @johnsoncontrols and @COPC will share how they mapped a real customer journey to uncover gaps hidden behind strong satisfaction scores.
Register today:
显示更多
