Sierra(@SierraPlatform):We’re proud to officially announce our partnership with @flyPAL, the Philippines’ flag carrier. Philippine Airlines has deployed an AI voice agent powered by Sierra to deliver more natural, responsive customer support at scale. Together, Sierra’s conversational AI platform and ibex’s CX expertise are helping PAL automate routine requests while connecting travelers with human support for more complex needs. Philippine Airlines is known for service grounded in genuine care. We’re honored to help bring that same spirit to every customer conversation and excited to build the future of travel experiences together.

2026.09.08 15:17

We’re proud to officially announce our partnership with @flyPAL, the Philippines’ flag carrier. Philippine Airlines has deployed an AI voice agent powered by Sierra to deliver more natural, responsive customer support at scale. Together, Sierra’s conversational AI platform and ibex’s CX expertise are helping PAL automate routine requests while connecting travelers with human support for more complex needs. Philippine Airlines is known for service grounded in genuine care. We’re honored to help bring that same spirit to every customer conversation and excited to build the future of travel experiences together.

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