Simon Høiberg(@SimonHoiberg):A lot of first hires in SaaS are just automation debt. Ops people moving data between tools. Support people answering the same question 40 times. Content people repackaging the same idea for 5 channels. Headcount is the expensive way to avoid fixing a system that should have been automated already.

Simon Høiberg

@SimonHoiberg

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Simon Høiberg@SimonHoiberg

2026.04.30 15:13

A lot of first hires in SaaS are just automation debt. Ops people moving data between tools. Support people answering the same question 40 times. Content people repackaging the same idea for 5 channels. Headcount is the expensive way to avoid fixing a system that should have been automated already.

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