X Freeze(@XFreeze):Grok Voice Agents can now run an entire customer support workflow from a single phone call It can now actually handle real support workflows while the call is happening: • Use the caller’s number to pull personalized account information • Securely access APIs through OAuth • Send SMS mid-call with confirmations, links, refunds and other details • Automatically email the team when the call ends with the conversation details Grok Voice Agents can now take the call → understand what you need → access your account → solve the problem → text the confirmation → notify the business Grok Voice is basically an autonomous customer support department for your business now

2026.08.13 09:49

Grok Voice Agents can now run an entire customer support workflow from a single phone call It can now actually handle real support workflows while the call is happening: • Use the caller’s number to pull personalized account information • Securely access APIs through OAuth • Send SMS mid-call with confirmations, links, refunds and other details • Automatically email the team when the call ends with the conversation details Grok Voice Agents can now take the call → understand what you need → access your account → solve the problem → text the confirmation → notify the business Grok Voice is basically an autonomous customer support department for your business now

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