Alex Kehr(@alexkehr):I think Silicon Valley is making a fundamental mistake with personal agents… optimizing entirely for the outcome and forgetting that, for a lot of things, the process is a very core part of experience. Travel is the obvious example. People will almost always never want “book me a trip.” They want to browse, compare, daydream, change their mind, send options to friends, and eventually book. And the average person probably has far fewer recurring tasks worth delegating than the AI industry seems to think. That’s why personal agents feel more like a feature that gets absorbed into existing products than a standalone category.

2026.09.21 14:50

I think Silicon Valley is making a fundamental mistake with personal agents… optimizing entirely for the outcome and forgetting that, for a lot of things, the process is a very core part of experience. Travel is the obvious example. People will almost always never want “book me a trip.” They want to browse, compare, daydream, change their mind, send options to friends, and eventually book. And the average person probably has far fewer recurring tasks worth delegating than the AI industry seems to think. That’s why personal agents feel more like a feature that gets absorbed into existing products than a standalone category.

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