Darragh Curran(@darraghcurran):9 months ago we publicly committed to 2x the productivity of our R&D org at @intercom. It was scary. It wasn't always clear we'd pull it off. We hit it with 3 months to spare. In fact, looking back 16 months - we've 3x'd. Here's what actually happened (with receipts): 🧵

Darragh Curran

@darraghcurran

Mountains, kids, computers, mountains of kids and computers, and sandwiches. CTO @fin_ai

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Darragh Curran@darraghcurran

2026.04.16 16:53

9 months ago we publicly committed to 2x the productivity of our R&D org at @intercom. It was scary. It wasn't always clear we'd pull it off. We hit it with 3 months to spare. In fact, looking back 16 months - we've 3x'd. Here's what actually happened (with receipts): 🧵

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