Hiten Shah
@hnshah
Founder & CEO building SaaS for 20+ yrs. Sharing what endures in business, growth & people. Built Crazy Egg (2005), KISSmetrics (2008) & Nira (2020).
加入 July 2006
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A surprising number of problems are just “forgot who the customer was” at institutional scale.
The biggest problem in education is adults always want to talk to other adults, instead of focusing on children.
The biggest problem in politics is the politicians always want to talk to other politicos, instead of focusing on voters.
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