raulk
@raulvk
i like distributed systems, Wasm, agents & engineering // building @0xff_lab
加入 February 2008
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award to the most European company on Earth. timeline reconstructed:
- dude scheduled immediate drive replacement on Friday evening
- assignee said: nah, I can’t be bothered, i have plans to drink wine and smoke in 1h
- they don’t work on weekends
- their “24/7 service” is a façade
- they just inform you that critical issues wait til Monday
kudos @ovh_support_en
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lol, @OVHcloud literally ghosted me. so incompetent.
- disk controller fails Friday AM
- kernel marks disk as dead
- i backup and open a ticket to replace the nvme
- in 5 min, guy named “Loick” marks as critical
- schedules the replacement in 10min
- 24h passes, nothing has happened
- nobody answers; critical ticket remains open (beautiful SLA!)
to be fair, this being France 🇫🇷 I guess they had to rush out to an urgent demonstration, or spontaneously decided to strike
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