Ti Morse(@ti_morse):My second interview with @Keller, Co-Founder and CEO of @Zipline. 0:11 Scaling to 1 million deliveries a day 4:08 Creating a magical customer experience 7:20 The Fermi Paradox for hardware companies 12:39 Staying ahead of the company 14:31 What won’t change as Zipline scales 17:37 Finding people who will tolerate a bad customer experience 20:51 Strangest challenges: nesting, hail, solar weather 24:12 Selling drones vs selling delivery 28:10 Limiting customer growth 31:46 Attacking the biggest constraint 37:07 Giving the Earth back to humans

2026.09.14 19:32

My second interview with @Keller, Co-Founder and CEO of @Zipline. 0:11 Scaling to 1 million deliveries a day 4:08 Creating a magical customer experience 7:20 The Fermi Paradox for hardware companies 12:39 Staying ahead of the company 14:31 What won’t change as Zipline scales 17:37 Finding people who will tolerate a bad customer experience 20:51 Strangest challenges: nesting, hail, solar weather 24:12 Selling drones vs selling delivery 28:10 Limiting customer growth 31:46 Attacking the biggest constraint 37:07 Giving the Earth back to humans

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