Utpal Nadiger
@utpalnadiger
building
加入 February 2021
7.5K 正在关注 2.3K 粉丝
No loyalty is a good thing.
It means the space isn’t commoditised, and there’s room for innovation & that users are open to switching between tools.
Loyalty is in hyper commoditised spaces typically - airlines, coffee shops, restaurants etc.
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