We are now enabling work item type creation at the workspace level in @planepowers on our Enteprise Grid plan.
This may sound like an administrative change, but it addresses a problem that becomes increasingly important as an organization adds more projects.
Work item types define the information teams capture for different kinds of work.
A Bug might require severity and environment. An Incident might require impact and root cause. These definitions shape how work is created, filtered, automated, and reported. More on 🧵
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