Kraken refugees, gather here:
Over the past two months, we’ve been working on two fronts: engaging professional legal teams to push for solutions to the UK/EU compliance issues, while continuing to communicate with relevant platforms to help affected users unlock their frozen funds as soon as possible.
But the reality is, many users are still facing long-term fund freezes — including a large number of Kraken users who have no direct connection to the UK or EU.
We’re deeply sorry for the losses and frustration this situation has caused. As a platform, we are also a victim of this incident, and we’ve paid a painful price and learned hard lessons along the way.
For users who were caught in the crossfire simply because of legitimate fund transfers and are still unable to access their assets, we’re especially sorry.
But stepping back, we’ve come to realize something increasingly important:
Compliance should never become an excuse for harming innocent users.
We often instinctively defer to words like “regulation,” “sanctions,” and “compliance.” When we see a supposed legal basis, we assume we have no power to question it.
But there’s a more fundamental question:
Are the rules reasonable? Is enforcement fair? And are innocent people being harmed in the process?
We shouldn’t only focus on solving the problems in front of us. We should also push for better rules and risk-control mechanisms — so that compliance can truly return to its original purpose: protecting users and serving users.
If you’re a Kraken user affected by this situation, join our group and share your experience and relevant information:
👉
Let’s bring the facts together, find solutions, and push for these issues to be resolved.
HTX will stand with you until the very end.
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Kraken合规难民来集合啦:
过去两个多月,一方面,我们委托专业的法律团队,持续推动英国、欧盟相关合规问题的解决;另一方面,一直在和相关平台沟通,希望帮助受影响用户尽快解冻资金。
但我们发现,仍有不少用户的资金长期处于冻结状态,其中包括大量与英国、欧盟没有直接关系的Kraken用户。
非常遗憾,这场风波给很多用户带来了损失和困扰。作为平台,我们同样是这场事件的受害者,也承受了非常惨痛的教训和打击。对于那些因为正常资金往来而被误伤、至今仍无法解冻的用户,我们更感到抱歉。
但冷静下来,我们也越来越意识到:合规不应该成为伤害无辜用户的理由。
有时候,我们太容易对“监管”“制裁”“合规”产生敬畏,看到所谓的法律依据,就默认自己在法律面前毫无反抗之力,却忽略了一个最基本的问题——规则本身是否合理,执行是否公平,是否伤害了无辜的人。
所以,我们不仅要解决眼前的问题,也应该推动相关规则和风控机制不断完善,让合规真正回到保护用户、服务用户的初心。
如果你是Kraken受影响的用户,欢迎加入我们的群,分享你的经历和相关信息。把事实汇聚起来,寻找解决方案,推动问题得到解决。
火币会为大家负责到底!
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