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Execs In The Know
@ExecsInTheKnow
Advocates of the #CustomerExperience# industry, we connect people through knowledge sharing in a worldwide community of over 50,000 service professionals. #cx#
加入 May 2009
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What a great way to kick off our final morning at CRS! Tracy Sedlak with @ritzcarltonyc, shared how her team uses AI to better understand guests and their needs earlier in the journey, giving advisors the insights needed to deliver more personalized, anticipatory service.
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