OpenAI Newsroom(@OpenAINewsroom):In 2021, Patrick Cheng acquired a struggling restaurant and began using ChatGPT to redesign menus, optimize pricing, and improve marketing and customer communications. The result? More than 200% growth in sales and a tripling of the restaurants catering business. Now he’s turning that playbook outward with NextGen, a nonprofit dedicated to helping family-owned businesses modernize through AI adoption, technology education, and micro-grants.

2026.07.10 20:30

In 2021, Patrick Cheng acquired a struggling restaurant and began using ChatGPT to redesign menus, optimize pricing, and improve marketing and customer communications. The result? More than 200% growth in sales and a tripling of the restaurants catering business. Now he’s turning that playbook outward with NextGen, a nonprofit dedicated to helping family-owned businesses modernize through AI adoption, technology education, and micro-grants.