Chamath Palihapitiya(@chamath):50 to 80% of a software system's lifetime cost arrives after launch. At launch, a system integrator's delivery team rolls off to the next engagement, so the people who made design decisions are gone before the expensive years begin, and the support begins. Ask who takes the call three years in, when a regulation changes or the workflow the system was built around no longer exists. The engagement model was designed to end exactly when most of the cost begins. 8090 stays accountable for the code in production after go-live and keeps it current as the business changes.   Learn more:

2026.08.14 12:54

50 to 80% of a software system's lifetime cost arrives after launch. At launch, a system integrator's delivery team rolls off to the next engagement, so the people who made design decisions are gone before the expensive years begin, and the support begins. Ask who takes the call three years in, when a regulation changes or the workflow the system was built around no longer exists. The engagement model was designed to end exactly when most of the cost begins. 8090 stays accountable for the code in production after go-live and keeps it current as the business changes.   Learn more: